There are a few additional steps you need to take in Paychex to allow Xiggit to manage your employees' payroll contributions.
Log in to your Paychex Flex account.
Click the "Company Directory" link on the left sidebar.
In the "Company Directory" screen, click "Add" in the upper right corner.
Select "User" from the "Add" dialog
In the "Add New User" screen, enter the following information:
First Name: Xiggit
Last Name: Admin
User Phone (Primary): 9177173974
User Email: payroll@xiggit.com
Click "Invite User" in the bottom right corner
Click "Finished" in the "Add User" screen
Navigate to "Company Settings" on the left sidebar
In the "Company Settings" screen, select "Roles & Permissions"
In the "Roles & Permissions" screen, select "Super Admin"
In the "Super Admin" screen, select "Add Admin" in the upper right corner
Select the "Admin, Xiggit" user
Under "Admin Role", select the option "No role assigned"
In the "Select Role" screen, scroll down to "Super Admin" and click "Select"
In the next screen, click "Save"
Please send an email to payroll@xiggit.com when completed. If the subject and body don't automatically populate for you, please use the following:
Subject: Xiggit Paychex Flex completed
Body: I have successfully added a Xiggit user to my Paychex Flex account.
Please feel free to reach out to us if you have any questions!