There are a few additional steps you need to take in Paychex to allow Xiggit to manage your employees' payroll contributions.

  1. Log in to your Paychex Flex account.

  2. Copy the 8-digit number in the top left corner of your dashboard. This appears right below your company name.

  3. Send the number to payroll@xiggit.com. Please make sure you include your company name in the subject. NOTE: We utilize this number to request access to your Paychex Flex account so you don't have to create our user account manually.

  4. We will notify you when access has been requested.

  5. Once access has been requested, you'll need to go to the main menu and select User Access.

  6. Select the Support, Payroll user that was added.

  7. Select the Super Admin role for the user. We need this level of access to be able to create new Benefits for Xiggit on your behalf.

  8. Select Save to confirm your changes.

  9. Send an email to payroll@xiggit.com once these steps have been completed.

Please feel free to reach out to us if you have any questions!

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